Your personal information is our most important asset. Find out here, in plain language, how we collect, use, and protect it.
Hlajee is a trusted online gaming platform in Bangladesh. We believe that a player's privacy is not merely a legal obligation — it is our ethical responsibility. Hlajee's privacy policy is the written expression of that commitment.
This privacy policy explains how Hlajee collects your personal information, how it is used, who it may be shared with, and what steps we take to keep it secure. By registering on the Hlajee platform or using any of our services, you are agreeing to this privacy policy.
This policy may be updated from time to time. If changes are made, we will post a notice on the site and update the "Last Updated" date accordingly.
When you register and use our services on Hlajee, we collect the following types of information:
To verify identity and prevent fraud, we may occasionally receive information from trusted third-party service providers. In such cases, only the minimum necessary data is obtained.
Hlajee uses collected data only for specific, legitimate purposes. Details are outlined below:
| Purpose | Types of Data Used | Legal Basis |
|---|---|---|
| Account Creation & Management | Name, email, mobile number | Contract Performance |
| Identity Verification (KYC) | National ID, address | Legal Obligation |
| Transaction Processing | Payment information, logs | Contract Performance |
| Customer Service Delivery | Communication History | Legitimate Interest |
| Fraud and Cybersecurity | IP, Device, Logs | Legitimate Interest |
| Marketing and Promotions (with consent) | Email, preference history | Consent |
We never sell your data to third parties. Hlajee's privacy policy is clear on this, and our users can always have peace of mind.
Hlajee may share your information with third parties in certain specific circumstances. This is always controlled and limited in scope:
Every third party we work with is bound by strict confidentiality agreements and may not use your data for any other purpose.
As a user of the Hlajee platform, you have certain important rights that we fully respect:
To exercise any of these rights, please contact our support team. We will respond within 30 business days.
Hlajee uses cookies and similar technologies on its website. These help enhance your browsing experience and improve the quality of our services.
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may partially limit the functionality of the site.
Hlajee applies industry-standard security measures to protect your information. This section of our privacy policy is particularly important:
Remember, never share your account password with anyone. No Hlajee staff member will ever ask for your password.
We do not store your data indefinitely. Hlajee's privacy policy sets specific retention periods:
| Type of Data | Retention Period |
|---|---|
| Account Information | 5 years after account closure |
| Transaction History | 7 years (legal obligation) |
| Customer Support Records | 3 years |
| Log files and session data | 12 months |
| Marketing Preferences | Until consent is withdrawn |
Hlajee is a platform exclusively for adults aged 18 and above. We do not knowingly collect information from any minor.
Age verification is carried out at registration. If we discover that a minor has opened an account, that account will be immediately closed and all collected data will be deleted.
If you have any questions, please contact our support team.
Open an AccountWe don't just write policies — we live by them every day.
Every transaction and personal detail is protected with the highest-grade SSL encryption. No third party can access this information.
Hlajee never sells your personal information to advertisers or any third party. Your privacy is not part of our business model.
The identity verification process is fully transparent. You will always know when, why, and how your data is being used.
Marketing emails, cookie settings, and account deletion — it's all in your hands. At Hlajee, you own your data.
We are committed to responding to all data-related requests within 30 business days. Your time is valued.
Hlajee's privacy policy is updated regularly to keep pace with changes in technology and law, and users are notified accordingly.
The most frequently asked questions about our privacy policy.
Enjoy the best gaming experience with your data kept secure. Register with Hlajee and feel the difference for yourself.